Frequently Asked Questions
Please read before sending us a message.
What are the delivery charges for orders from the Online Shop?
Delivery charges are between 3.50 and 5.00 Euro for all the type of goods ordered below 70.00 Euro and cannot be refunded.
Which payment methods are accepted in the Online Shop?
You can pay with your credit card through Jcc Smart.
How long will delivery take?
We will aim to deliver the goods within 3 working days, but delivery times are not guaranteed. The buyer always receives a call from us to arrange the delivery.
How secure is shopping in the Online Shop? Is my data protected?
Your data are protected by the latest spam and security apps & plugins.The payments are made with the guarantee of Jcc Smart.
What exactly happens after ordering?
After you place your order
You will receive a call by us between 10AM and 18PM to arrange the delivery of the products.
Do I receive an invoice for my order?
You will receive an invoice in your inbox a few minutes after you place your order. Incase you don’t please contact us.
What are your opening hours of the shops?
Monday, Tuesday, Thursday, Friday: 9:30am – 6:30pm
Wednesday, Saturday: 9:30am – 2:00pm
Sunday Closed.